baj66 Privacy Policy

Our Privacy Commitments

How We Use Your Information

baj66 uses personal data collected from you for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed here.

• Account registration and management: creating your baj66 account, verifying your identity, managing your profile settings, and processing account closure requests.
• Processing transactions: handling deposits via bKash, Nagad, Rocket, and other supported payment methods; processing withdrawal requests; maintaining accurate financial records.
• Fraud prevention and security: monitoring account activity for unusual patterns, verifying that players are aged 21 or above, detecting and preventing fraudulent transactions, money laundering, and bonus abuse.
• Responsible gaming: monitoring play patterns to identify signs of problem gambling; sending responsible gaming reminders; processing self-exclusion, cooling-off, and deposit limit requests.
• Customer support: responding to your enquiries, resolving complaints, and maintaining records of support interactions to ensure consistent service quality.
• Marketing and promotions: sending you promotional offers, bonus notifications, and platform updates via email or SMS — only where you have not opted out of marketing communications.

You may opt out of marketing communications at any time without affecting your ability to use the baj66 platform. To do so, contact our support team at [email protected] or use the unsubscribe link in any marketing email.

Sharing Your Personal Data

baj66 does not sell your personal data. We share your data only in the following limited and controlled circumstances:

• Payment processors: when you make a deposit or request a withdrawal, the necessary transaction data (such as your mobile number and payment reference) is shared with bKash, Nagad, Rocket, Upay, or other relevant payment service providers to complete the transaction.
• Game providers: technical data such as your account identifier and session token may be passed to licensed game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) in order to authenticate your game session and record results accurately.
• Legal and regulatory authorities: where baj66 is required by law, court order, or regulatory direction to disclose your personal data to a competent authority, we will comply. baj66 cooperates with legitimate law enforcement investigations in Bangladesh.
• Service providers acting on our behalf: baj66 may engage trusted third-party service providers (such as cloud hosting providers, KYC verification services, and customer support software vendors) who process data solely on our documented instructions and are bound by confidentiality obligations.

baj66 does not share your personal data with any third party for their own marketing, advertising, or commercial purposes. Any sharing arrangement with third parties is governed by a formal data processing agreement that requires them to maintain appropriate security standards and use the data only for the purpose for which it was shared.

Data Retention

baj66 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. For active accounts, your data is retained for the duration of the account relationship. Following account closure, baj66 retains transaction records and identity verification documents for a minimum period of five years, as required by standard anti-money laundering compliance obligations. After this retention period has elapsed, data is securely deleted or anonymised.

Customer support communications are retained for three years following the closure of the relevant support case. Marketing preference records are retained until you withdraw consent or close your account. Backup copies of data may be retained for a short additional period following deletion from primary systems, in line with our backup rotation schedule, and are subject to the same security controls as live data.

Data Security

baj66 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and secure disposal procedures for data that is no longer required.

While baj66 takes data security seriously and makes every reasonable effort to protect your information, no internet-based platform can guarantee absolute security against all possible threats. In the event of a data security incident that is likely to result in a high risk to your rights, baj66 will notify affected users without undue delay and will take immediate steps to contain and remediate the incident. If you suspect any unauthorised access to your baj66 account, please contact [email protected] immediately.

Changes to This Privacy Policy

baj66 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes — meaning changes that affect your privacy rights or how we use your data in a significant way — we will notify registered users by email to their registered address and by posting a prominent notice on the baj66 homepage for at least 14 days before the changes take effect.

The date shown at the top of this page ('Last updated') indicates when this version of the Privacy Policy became effective. We encourage you to review this policy periodically so you remain informed about how baj66 protects your personal data. Your continued use of the baj66 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.